Terms and Conditions of Sales

    The customer expressly waives its own standard terms and conditions, even if these have been drawn up subsequently to these standard terms and conditions. To be valid, any derogation must be expressly agreed in advance in writing.

    Our invoices are payable at reception, unless another payment deadline is specified either on the invoice or on the order. In the event of non-payment by the due date, we reserve the right to demand payment of fixed interest amounting to 5% of the outstanding sum. We shall be entitled to suspend all services without prior notice in the event of late payment.

    If payment is still due more than ten (10) days after the due date, we reserve the right to engage the services of a debt collection agency. All legal costs will be borne by the customer.

    Certain countries apply a withholding tax on the amount of invoices, in accordance with their legislation. Any withholding tax will be paid by the customer to the tax authorities. Under no circumstances we will be involved in costs related to the legislation of a country. The amount of the invoice is therefore due to our company in its entirety and does not include costs related to the legislation of the country in which the customer is located.

    We undertakes to do its utmost to provide timely and efficient services in accordance with the agreed deadlines. However, none of its obligations can be considered as an obligation of result. We cannot be required by the customer to appear as a third party in a claim for damages brought against the customer by an end consumer.

    To be admissible, we must be notified of any claim by registered letter with acknowledgement of receipt to its registered office within 8 days of delivery of the goods or provision of the services.

    All contractual relations shall be governed exclusively by international law.